RETURN & EXCHANGE
Cancellation
Damages must be reported within 3 days of receiving merchandise or cannot be returned.
We accept returns for refund to your original form of payment when postmarked within 15 calendar days from the date you receive your order.Returns postmarked after 15 days from the recieve date will not be accepted.
Items marked with Final Sale cannot be returned, refunded or exchanged. For any questions, please contact [email protected]
Returns (if applicable)
We accept return on products. Customers have the right to apply for return within 15 days after the receipt.
To be eligible for a return, your item must be unused and in the same condition that you received it, also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. If you want to return or exchange the product, sorry for you have to pay for a return fee; No-restocking to be charged to the consumers for the return of the product.
We accept order cancellations within 24 hours, and we process orders within 24 hours.If the consumer initiates the cancellation of the order earlier than the delivery time, and within the time specified by the website for the cancellation of the order, the order can be cancelled.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Return address: 5th Floor, No. 6, Lane 4, Guanlingtou Street, Caibian Village, Dalang Town, Dongguan City, Guangdong Province.
Customer service: [email protected]
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 days.
Change Order
If you need to make any changes to your order, please call us at [email protected] immediately after making your purchase.Once your order has been processed, we will be unable to modify the contents of your order. Changes in price, items going on sale and/or promotional codes are not valid on previous orders. We will be unable to modify orders placed prior to price changes. Orders cannot be cancelled once they have begun processing. We apologize for any inconvenience and will do our best to assist you.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
